Key Guidelines
We offer a 7-day inspection window from the date of delivery. During this period, please meticulously inspect your unstitched dress materials for any weave defects or dye mismatches. It is crucial that items remain uncut, unwashed, and in their original mill packaging to be eligible for return acceptance.
Should you identify any verifiable defects within the inspection period, please contact our support team immediately. Verified refund claims are processed directly back to the original payment method within 5 working days, ensuring swift resolution.